FAQ

Products

What can I attach to the pole?
Our poles use a standard threaded tip. Every duster, brush, squeegee, hook and garden tool in our store fits it, and so do most standard threaded paint rollers and cleaning heads.

Which pole length do I need?
Measure the highest spot you want to reach and subtract about 5 ft for your own arm reach. A 4-8 ft pole covers standard 8-9 ft ceilings. For vaulted ceilings, second-story windows and gutters, choose 7-20 ft or longer.

Is a long pole hard to handle?
The poles are aluminum, so they stay light. Any pole feels heavier at full extension, so extend it only as far as the job needs.

Can I use the poles outdoors?
Yes. Rinse and dry them after outdoor jobs. Never use a pole near overhead power lines.

Care

How do I clean the dusters and brushes?
Remove microfiber covers and machine-wash them on a gentle cycle. Rinse other heads with water and let them air-dry before storing.

Orders

How long does shipping take?
Delivery estimates for your address are shown at checkout. You will receive a tracking link by email as soon as your order ships.

What is your return policy?
See our refund policy for return windows and how to start a return.

How do I contact you?
Use our contact form and include your order number if you have one.